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10:01:43 3034 DEBUG LFOP - Document saved occurs 10:01:42 5248 DEBUG LFOP - Copy file 'Z:\1.docx' to 'C:\Users\ user\AppData\Local\Temp\sglfhkjh.5d2' 10:01:35 9722 DEBUG LFOP - Document saved occurs 10:01:35 9722 DEBUG LFOP - office integration saves 10:01:35 9572 INFO LFOP - after save: DocIdentity:DocumentUnsaved=True PendingSave=False HasChangesFromLastSuccessSave=True ID=2eba1bf5-2c4c-4b39-8b6e-b71aae5a4054, Z:\1.docx, True 10:01:35 9572 DEBUG LFOP - Event 'AfterSave' of MonitorProvider occurs in Word 2019. 10:01:34 6664 DEBUG LFOP - Document saved occurs 10:01:31 0746 DEBUG LFOP - Document saved occurs 10:01:15 3464 DEBUG LFOP - The Word document is activated.
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10:01:11 2694 INFO LFOP - Laserfiche Office Integration for 'Word 2019' is loaded. 10:01:11 2538 INFO LFOP - Start to load Laserfiche Office Integration for 'Word 2019'. I have also enabled tracing on the Laserfiche plugin and this is the output before it crashes:
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1018, time stamp: 0x5daf479bįaulting application start time: 0x01d5a6ccafafd32eįaulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXEįaulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso20win32client.dll I check the application logs in Event Viewer and find this:įaulting application name: WINWORD.EXE, version: 0.20410, time stamp: 0x5dd66dffįaulting module name: mso20win32client.dll, version. I add some more text to the file, press save and that's where it starts saving then crashes/restarts Word. When using Word (for example), I create a test file called a.docx and save it to a mapped drive at Z:\, which points to a test shared folder I created on one of the Laserfiche servers. Machines are all Windows 10 Pro 圆4 and Office installs are Office Business 365 x86. We have Laseriche 10.4 installed at a client location and they want to use the Laserfiche Office Integration add-in for MS Office. Wondering if anyone could possibly have any insight. I have been troubleshooting a strange issue for days now and have not gotten anywhere.
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